General Information

Orders near the tax-free limit may be assessed by Duties and Taxes (D&T) as the currency exchange rate may vary.

To find out if you need additional licenses or permits to import the items, please check with your local customs office.

Customs Information

All orders are imported from the U.S. and are subject to import charges, including customs duty, Value-Added Tax (VAT), and handling fees levied by the local government agency in Thailand. With DDP (Delivered Duties Paid), iHerb collects these taxes at checkout to expedite customs clearance; no further payments are required at delivery.

For information about customs, import duties, etc., visit: The Customs Department - Thailand

Shipping

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

Contact Us

Click here to contact iHerb's customer service.