General Information

Orders near the tax-free limit may be assessed by Duties and Taxes (D&T) as the currency exchange rate may vary.

To find out if you need additional licenses or permits to import the items, please check with your local customs office.

Customs Information

Import tax and duties will be imposed on orders with the total value exceeding 1,500 THB.

For information about customs, import duties, etc., visit: The Customs Department - Thailand

Restrictions

Please see below table for restriction/banned ingredient.

Carrier	Restriction	Banned ingredient
Flash Express	Item qty restrictions Supplement - up to 3 item regardless of SKU Food product - up to 1 kg Cosmetic - up to 2 items per SKU Weight restrictions Up to 5 kg per order	DHEA Poppy seeds Hemp Cannabis Melatonin Pet Food Pet Supplement
Local Post Plus	Food, medicine, cosmetics, and pet food or pet supplements may require an import permit license from the Food and Drug Administration Any products with plants and their parts may require an import permit license from the Department of Agriculture Melatonin - up to 90 day supply per order	DHEA Poppy seeds Hemp Cannabis

Shipping

The estimated delivery date is available during checkout. However, it may be affected by air freight delay, Customs hold, or any other complications outside of iHerb’s control.

You may need to pay import taxes, customs duties, or a brokerage (handling) fee which are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

Carrier	Order limit	Tax & Duties	Tracking	Contact Info
Flash Express	Max weight: 5 Kg (10 lbs) Max order value: $864 USD	Included	Full tracking	Rincos Customer Service: +6626739865 to 68 ext 503
Local Post Plus	Max weight: 1.8 kg (4 lbs) Max order value: $100 USD	Not included - may be collected at delivery	Tracking to destination country + limited in-country tracking	Contact your local post

Contact Us

Click here to contact iHerb's customer service.