General Information

Orders may be subject to duties, taxes, and other clearance fees at delivery. The local customs office may revalue the order from the original order amount before assessing duties & taxes. Other clearance fees may include single window / MTS fee, document control fee, government inspection fee, under clearance fee, etc.

Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: Egyptian Customs Authority

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight. 

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

• UPS: For shipping related inquiries regarding UPS Express orders, please contact the UPS Express Customer Service at 20 2 24141456.
• DHL Express: For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 00202 16345.

Contact Us

Click here to get connected with iHerb's customer service.